Sanderson London Policies


Cancellations must be made before 6:00 pm the day prior to arrival to avoid a charge of one night’s room and tax fees. A one night deposit fee will be taken at time of booking, if reservation is cancelled and cancellation policy is met, the one night deposit will be refunded. 


Check-In time is 3pm. Check-Out time is 12pm. Early Check-In is by request only and not guaranteed. A valid credit card must be presented at Check-In at all hotels. Late Check-Out must be coordinated with the hotel if it is available. Guests must be at least 21 years old to check into a hotel, with the following exceptions. In London, at Sanderson, and St Martins Lane guests must be 18 with valid I.D. to check in. In the state of California, at Mondrian Los Angeles, minors are permitted to check-in with a written or electronic form from a parent, guardian or responsible adult assuming liability for charges, obligations, injuries and/or damages relating to the minor’s stay. In the state of Florida, the minimum age is waived for individuals with a valid I.D. who are currently on active duty as a member of the US Armed Forces, National Guard, Reserve Forces or Coast Guard. 


Sanderson is a pet-friendly hotel.

The animal must weigh 20 pounds or less, a contract/waiver must be signed upon arrival and a $100/UK£100 non-refundable deposit is required. No pets are allowed in restaurants or bars, by the pool or beach, and may not be left unattended in the guest rooms.

Luggage Storage

Luggage storage is available to guests of the hotel through the Front Desk and Bellman at no charge. Luggage can be held at the hotel during your stay for up to 24 hours. The hotel is not responsible for luggage stored after 24 hours.

Prepaid Bookings & Gift Certificates

Gift Certificates are available through the hotels individually. Prepaid bookings require a Credit Card Authorization Form to be completed and faxed to the hotel. This form is available by calling the hotel directly. Such submissions are subject to Private Policy.


Smoking is only permitted in the Loft Suite Terrace, the Penthouse, and the Apartment. Smoking is permitted outside the building in the designated smoking area which is to the right of the guest entrance. Smoking is not allowed in Public Spaces or on the Terrace.

Tax Exempt Guests

All Tax Exempt Guests must bring an Individual Tax Exempt form from their organization and present it upon checking in.

Gender Pay Gap Report

Sanderson - St Martins Lane

The Capital Hill Hotels Group London Ltd gender pay gap:

Women's hourly rate is

Mean pay 3.19% Lower

Median pay 1.09% Lower

Women's bonus pay is

Mean bonus 33.15% Higher

Median bonus 34.36% Higher

Percentage Receiving Bonus:

30% Female, 40% Male

Pay quartiles by gender:

Lower Quartile: 37.23% Female, 62.77% Male

Lower Middle Quartile: 46.88% Female, 53.13% Male

Upper Middle Quartile: 46.32% Female, 53.68% Male

Upper Quartile: 35.42% Female, 64.58% Male 

Capital Hill Hotels Group London Ltd believes that every employee should have the opportunity to flourish, achieve his or her potential and contribute to the success of the business.

We are committed to building an inclusive culture, therefore not only monitoring but understanding our gender data in order to ensure fairness, consistency and transparency. We will continue to promote equality and inclusion at CHHG and are committed to reducing any existing gender pay gaps. We are pleased to report that CHHG has a small mean gap of 3.19%, which is less than the UK average of 17.9%


Modern Slavery and human trafficking statement

Sanderson - St Martins Lane

This statement is made pursuant to s. 54 of the Modern Slavery Act 2015 in the United Kingdom (the “Act”) for the financial year ending 31 December 2019 and sets out the steps that SBE ENT Holdings, LLC and its affiliates (together, “we”, “us” or “sbe”) have taken and are continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chains.

The Act creates offences in respect of slavery, servitude, forced or compulsory labour and human trafficking ("Modern Slavery"). We are committed to monitoring our practices to ensure that slavery and human trafficking are not taking place in any of our supply chains or in any part of our business. We expect the same high standards from all of our contractors, suppliers and other business partners.

About sbe

sbe is a lifestyle hospitality company which is at the forefront of hospitality, cuisine, design, residences and entertainment through developing, managing and operating hotels, residences, restaurants and nightclubs. sbe features a portfolio of world-class international lifestyle hotels in global markets such as Los Angeles, New York, Las Vegas, Miami, San Francisco, Istanbul and London, in addition to residential properties within North America.

Our staff

All staff employed by sbe entities in the UK are subject to right to work checks in line with UK legislation. A person is unable to commence work for sbe unless they satisfy us that they are legally able to work within the UK.

From time to time we employ the services of employment agencies to source candidates for permanent or fixed term positions, or employment agencies to provide temporary workers. In each instance we have a preferred supplier list for these agencies, and we expect them to adhere to our standards on the prevention of slavery and human trafficking.

We continue to roll out training and awareness materials to all our staff regarding sbe’s anti-slavery policies. In addition, we encourage staff who may have concerns about any aspect of our work including our provisions for anti-slavery and human trafficking, both internally and within our supply chain, to disclose their concerns in accordance with the whistleblowing policy.

Our business and supply chain

We are committed to implementing and enforcing effective systems and controls to seek to ensure that modern slavery is not taking place anywhere in our business or supply chains. We monitor and take a continuous improvement approach to doing this. We aim for greater transparency within our business and supply chain so that we can better understand where the risks lie thus becoming better informed in our decisions to prioritise improvement processes that will prevent our direct or indirect support for any act of Modern Slavery.

Suppliers’ ethical performance will be monitored on an ongoing basis at a frequency determined by the level of risk and vulnerability within their supply chain and we will continue to review the effectiveness of these controls in reducing the risk of unethical practices.

Responsibility for the Policy

This policy, its use and effectiveness are continually monitored internally to ensure that our companies and suppliers comply with our legal and ethical obligations. This includes dealing with any queries about our practices and auditing internal control systems and procedures to ensure they are effective in countering Modern Slavery.

Managers at all levels are responsible for ensuring those reporting to them understand and comply with this policy and the issue of modern slavery in supply chains.


This statement has been approved by the relevant Boards of Directors of the companies in the sbe group.